technical solutions and commentary

September 6, 2005

Program Installation / Setup “Access Denied” error

Filed under: Uncategorized — Jason Hartley @ 9:17 pm

When attempting to execute a Windows Installer package or run a application setup executable, you get a “Access Denied” message and the installation will not continue. This is likely caused from the DCOM security settings being modified by a third party application install or program removal. To resolve this, do the following:

  • Run the DCOM configuration, type “dcomcnfg.exe” in the run box.
  • Open the “Default Security” tab.
  • In the ‘Default Access Permissions’ area, click “Edit Default”.
  • Verify or Add the following groups/accounts: ‘SYSTEM’, ‘Domain Admins’, ‘Administrators’ and give them “Allow Access”.
  • If you have other groups/accounts in the Access Permissions leave them alone. They may be required for third-party installed software.

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