Many of the new high-end Multi-Function Devices (Printer/Copier/Scanner/Fax) have the ability to “scan to email” or “scan to a folder”. Upgrading to a Windows 2003 infrastructure may prevent some of these current functions from working properly.
In order for the “scan to email” function to work with a Windows/Exchange 2003 Server, the properties on the SMTP connector need to be modified to ‘Allow SMTP Relay’ from the IP address of the MFD.
These same items may need to be modified when using an imaging program, such as Ghost, which uses images stored on a Windows 2003 server. If the client can’t natively support the SMB signing, such as non-windows platforms, you will likely need to perform the same steps.
In order for the “scan to folder” function to work with a Windows 2003 Server, the new default SMB settings need to be modified. You need to disable SMB Packet Signing and Secure Channel Signing in the Domain Controller Security Policy.
1. From the Windows 2003 Domain Controller, open the ‘Domain Controller Security Policy‘.
2. Select ‘Security Settings\Local Policies\Security Options’.
3. In the details pane, locate and ‘Disable’:
- ‘Microsoft network server: Digitally sign communications (always)’.
- ‘Microsoft Network Server: Digitally Sign Communicates (If Client Agrees)’.
- ‘Domain member: Digitally encrypt or sign secure channel data (always)’.
To apply the Group Policy change immediately either, (1) restart the domain controller; (2) open a command prompt, and type ‘gpupdate’.
If you change these setting and still have a problem, check the following settings.
1. Open the ‘Default Domain Controllers Policy’ to edit the properties.
2. Under ‘Computer Configuration’, expand ‘Windows Settings\Security Settings\Local Policies\Security Options’.
3. In the details pane, locate and ‘Disable’:
- ‘Microsoft network server: Digitally sign communications (always)’
- ‘Domain member: Digitally encrypt or sign secure channel data (always)’
To apply the Group Policy change immediately either, (1) restart the domain controller; (2) open a command prompt, and type ‘gpupdate’.