Microsoft Support offers free technical support for issues related to security updates, viruses, and Service Packs. If you need support due to a virus outbreak, or for a problem downloading or applying a security update, check out your free support options here.

If your organization is rolling out Service Pack (SP) 3 for Windows XP and you have issues with the SP3 download, installation, or issues which you believe were caused by the installation of the service pack on the PC, then click here to check out your free support options for SP3.